📞 513-753-1373 Client Portal
Cincinnati · IT & Cybersecurity

We Handle the Tech.
You Run the Business.

No runaround. No jargon. Just smart people solving real problems — so you can get back to what you're actually good at.

🧭

Strategy Before TechnologyWe understand your business first

🛡️

24/7/365 SOCAlways-on security operations center

📅

23 YearsDoing this in Cincinnati, not just talking about it

📋

Simple to Full CoverageFoundation · Core · Complete

Business owner stressed at computer
We Fix This
Every Day

Sound Familiar?

How Did IT End Up
on Your Plate?

You started a business to do something great — not to become an accidental IT manager. Yet here you are, fielding support tickets, wondering if you've been hacked, and trying to decipher invoices from vendors who speak fluent buzzword.

  • Tech problems eating time you don't have to spare
  • Cybersecurity concerns keeping you up at 2am
  • IT spending that feels like a black hole
  • A "strategy" that's really just hoping nothing breaks
We've heard it all. More importantly — we know how to fix it.


Let's Have a Real Conversation

What We Do

Comprehensive IT — Without the Complexity

We lead with business outcomes, not tech specs. Here's how we actually help.

🖥️

Managed IT Services

Proactive monitoring, helpdesk support, and infrastructure maintenance — so "the server is down" stops being how your Monday starts.

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🔒

Cybersecurity

Ransomware. Phishing. Credential theft. It's not a matter of if — it's when. We make sure "when" becomes "never heard of it."

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📋

Compliance Management

Regulatory frameworks shouldn't require a law degree to understand. We translate the fine print into a clear, doable action plan.

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📡

Technology Consulting

We start with your business goals and work backwards to the right technology — not the other way around. Refreshing, right?

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☁️

Cloud Services

Whether you're migrating or optimizing, we make sure your cloud investment actually delivers instead of just generating invoices.

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🤖

AI Solutions

AI isn't magic — but it can be genuinely useful. We help you cut through the hype and implement tools that actually move the needle.

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Team collaboration
Developer at work
Cybersecurity
Business meeting

About Konkord IT

We're Not Your Typical IT Company.
(That's the Point.)

Most IT firms show up after something breaks. We show up before it does — with a clear-headed plan, straight talk, and zero interest in making technology more complicated than it needs to be. We're Cincinnati-bred, hard-working, and we genuinely don't take ourselves too seriously. But we take your business very seriously.

We lead with consulting. We ask about your goals before we recommend a single tool. Because the right technology for your business isn't whatever's newest — it's whatever helps you win.

  • Business strategy drives every technology recommendation
  • 23 years in Cincinnati — we're not going anywhere
  • Proud supporters of veterans and our local community
  • Small enough to know your name. Experienced enough to handle anything.
Meet the Team
Konkord IT team IT support professional
23
Years in Cincinnati
1,000+
Projects Delivered
24/7
Security Monitoring
3
Support Tiers, Zero Confusion

How It Works

Getting Started Is
Actually Simple

1

We Listen First

Schedule a no-pressure call or meeting. We'll ask about your business, your goals, and what's driving you crazy right now. No sales pitch. Just conversation.

2

We Build a Real Plan

We put together a technology strategy that's built around your business — not a template we copy-paste for every client. Because you're not every client.

3

You Get Back to Work

We handle the IT. You run the business. It's a beautiful arrangement that works remarkably well when the right team is in your corner.

Support Plans

From Simple Essentials
to Full-Coverage Partnership

Three tiers. No fine print. Pick the one that fits where you are — and upgrade when you're ready. Every plan starts with the same rock-solid foundation.

Entry Level
Foundation
The essentials, done right. A solid starting point for businesses ready to stop winging it on IT.

Essential monitoring, security basics, and guaranteed response times — with the flexibility to add strategic services as your needs grow.

User SupportTime & Materials
Infrastructure SupportTime & Materials
Security Operations (SOC)Available Add-On
Strategic vCIOAvailable Add-On
Get Started
Full Coverage
Complete
The whole package for organizations that want comprehensive protection and full strategic partnership.

Fixed-cost user support, advanced security layers, immutable backups, and full strategic guidance. This is what "covered" actually feels like.

User SupportFixed Cost
Infrastructure SupportIncluded
Security Operations (SOC)Included 24×7
Strategic vCIOFull Strategic Planning
Get Started
✅  Included in Every Single Plan — No Exceptions
Guaranteed Response Times
Endpoint Monitoring
Automated Patching
Enterprise-Grade Antivirus
EDR Protection
Because these aren't "premium" — they're the bare minimum you deserve.

Complete Plan

Advanced Security That Actually Earns Its Keep

The threats are getting smarter. Your defenses should too. Our Complete plan bundles the tools most organizations cobble together piecemeal — into one coherent strategy that doesn't leave gaps.

Complete Plan 📧

Email Security & Phishing Training

Stop threats before they hit inboxes. Train your team to spot what attackers are actually sending — not just theoretical examples.

Complete Plan 🕵️

Dark Web Monitoring

We scan continuously for your compromised credentials and alert you immediately — before the bad guys use what they found.

Complete Plan ☁️

SaaS Activity Monitoring

Keep eyes on unusual behavior across every cloud app your team uses — because threats don't stop at your firewall.

Complete Plan 💾

Microsoft 365 & Entra ID Backup

Comprehensive backup and rapid recovery for your entire Microsoft 365 environment. Losing critical data is not an option.

Complete Plan 🔐

Immutable Cloud Recovery

Ransomware-proof backups that guarantee you can always bounce back. Sleep well knowing your data isn't going anywhere it shouldn't.

Ready to stop hoping nothing goes wrong and start knowing you're covered?

Let's Find the Right Plan for You

What Clients Say

Real Clients. Real Results.
No Cherry-Picked Quotes.

Reliable
★★★★★
"Konkord IT gives us more peace of mind around security and system reliability than we've ever had. They're always a step ahead — which is exactly what you want from an IT partner."

— Operations Manager, Cincinnati Manufacturing Co.

Responsive
★★★★★
"They respond fast, follow through, and actually explain what they did and why. I always know what's happening — no black holes, no runaround."

— IT Manager, Regional Professional Services Firm

True Partner
★★★★★
"Konkord is a trusted advisor — a partner I genuinely don't have to manage. They show up, they know our business, and they treat our goals like their own."

— COO, Cincinnati-Based Professional Services

Technology Partners We Trust

Fortinet Hewlett Packard Microsoft Nextiva Cisco

Got Questions?

Straight Answers to
Things People Actually Ask

Three tiers: Foundation for businesses that want solid essentials without overcommitting; Core for teams that want proactive, always-on support including 24×7 SOC and quarterly strategy reviews; and Complete for organizations that want the whole package — fixed-cost user support, advanced security layers, and full strategic guidance. Every plan includes guaranteed response times, endpoint monitoring, automated patching, antivirus, and EDR. Because that's the floor, not a feature.
Business strategy — always. We ask about your goals, your pain points, and your growth plans before we recommend a single tool. Technology is the vehicle. Your business objectives are the destination. We don't get that backwards.
Absolutely. We can be your fully outsourced IT department, or we can complement an internal team by covering specific areas — security, compliance, cloud, or strategic planning. We're flexible. The goal is to make your overall IT stronger, not to protect turf.
Fast. Critical issues get immediate attention — our 24/7/365 SOC means someone is always watching. For general support, we set clear SLAs and keep you informed every step of the way. "We'll look into it" followed by silence is not how we operate.
Across the board — manufacturing, professional services, healthcare, nonprofits, financial services, and more. If your business depends on technology (and whose doesn't?), we can help. We've seen enough different environments that very little surprises us anymore.

Fresh from the Desk

What's Actually Happening
in IT Right Now

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From wiped hospital systems to city governments going dark, Q1 was a wake-up call. The common thread isn't sophisticated exploits — it's basics left undone.

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Phishing attack Threat Intel

That "IT Department" Calling to Reset Your MFA? Yeah, That's Not Us.

A sophisticated phone phishing campaign is impersonating IT staff to steal Microsoft 365 credentials. It's working. Here's what to tell your team before it works on them.

Read More →
AI for business AI & Business

AI Is Already in Your Business. The Question Is Whether You're Managing It.

Your employees are using ChatGPT, Copilot, and a dozen other tools — with or without a policy. We break down what a sensible AI usage framework actually looks like.

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Let's Do This

Ready to Stop Worrying About IT?

We'll have an honest conversation about your business, your technology, and where the gaps are. No pitch deck. No fluff. Just straight talk from people who know what they're doing.